REFUND POLICY
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
A full refund cannot be granted if item that is returned is more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved for a refund – this will be processed, and a credit will automatically be applied through PayPal.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping returns
To return your product, you should mail your product to: PO BOX 4729 Forest Lake Qld Australia 4078
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Need help?
Contact us at federationfairies@bigpond.com for questions related to refunds and returns.